El Cornell Hospitality Report titulado "Cases in Innovative Practices in Hospitality and Related Services: Set 3," estudia prácticas implantadas por Cayuga Sustainable Hospitality, Chic & Basic, JetBlue Airlines, Jumeirah Essex House, The Ritz-Carlton Hotel Company, Runtriz, The Seaport Hotel, Thayer Lodging, TripTelevision, y Xsense Experiential Design Consulting. El Informe de Cornell se puede descargar gratuitamente desde http://www.hotelschool.cornell.edu/research/chr/pubs/reports/2010.html.
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